NeoSpin Cookie Policy

At NeoSpin Casino, we use cookies and similar technologies to make your visit to our website smooth, secure and personalised. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use when you play at NeoSpin, use neospin pokies, or access our services through the neospin app.

What Are Cookies

Cookies are small text files that our website stores on your device when you visit www.neospin.com. We use them to recognise your browser, remember your preferences, and understand how you interact with our platform. Whether you log in via desktop, tablet or the neospin casino app, cookies help us deliver a consistent experience across devices.

Why We Use Cookies

We rely on cookies for several essential purposes. Our goal is to keep NeoSpin Casino secure, functional and tailored to your needs. We use cookies to:

  • Keep you securely logged in to your account, including when you return via neospin login or neospin casino login australia
  • Remember your currency, language and localisation preferences
  • Prevent fraud and verify your identity during KYC checks
  • Analyse traffic and understand which games and pages are most popular
  • Deliver relevant promotions, such as our neospin no deposit bonus and neospin free spins offers
  • Support the functionality of the neospin mobile app and browser-based app shortcut

Essential Cookies

We use essential cookies to operate our core services. These cookies allow you to navigate our site, access secure areas such as your account dashboard, and complete transactions. Without these cookies, features like neospin login, deposits and withdrawals would not function correctly. We cannot disable these cookies, as they are strictly necessary for our casino to operate.

Performance and Analytics Cookies

Our performance cookies collect information about how visitors use our website, including which pages are visited most often and whether players encounter errors. We use this data in aggregate form to improve our games library, loading speed and overall usability, including on the neospin casino app for Android and other mobile browsers.

Functionality Cookies

We use functionality cookies to remember choices you make, such as your preferred currency (EUR, USD, AUD, CAD, NZD, NOK or supported cryptocurrencies), your display language, and settings related to the Neospin Loyalty Program. These cookies help us recognise returning players so that your neospin australia login experience feels familiar every time.

Targeting and Advertising Cookies

We and our marketing partners may use cookies to show you offers relevant to your interests, including information about our welcome package, Wednesday Free Spins, Weekend Reload and other seasonal promotions. These cookies also help us measure the effectiveness of our advertising campaigns and avoid showing you repetitive ads across other websites.

Third-Party Cookies

We work with trusted third parties, including payment providers, game studios and analytics companies, who may place their own cookies on your device through our platform. For example, Paysafe transactions processed by Tronabriz Limited may involve cookies related to payment verification. We do not control these third-party cookies directly, but we require our partners to handle your data responsibly and in line with applicable regulations.

How Long Cookies Stay on Your Device

Some cookies are session cookies, which are deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period, helping us remember your preferences the next time you visit NeoSpin or use the neospin app. The exact duration depends on the cookie's purpose, ranging from a single browsing session to several months.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to:

  • View which cookies are stored and delete them individually
  • Block third-party cookies while allowing first-party cookies
  • Block all cookies from being set, though this may limit access to certain features
  • Set your browser to notify you when a new cookie is placed

Please note that if you disable essential cookies, you may be unable to complete a neospin login, process deposits, or use other core features of our online casino. We recommend reviewing your browser's help section for specific instructions on managing cookie settings.

Cookies and Mobile Devices

If you access NeoSpin Casino through the neospin mobile app or the browser-based app shortcut, similar tracking technologies may apply, including local storage and device identifiers. We use these technologies for the same purposes described above: securing your session, remembering preferences, and improving performance across neospin casino app for android devices and other mobile browsers.

Cookies and Responsible Gambling Tools

We also use cookies to support responsible gambling features, such as remembering your self-exclusion status or deposit limit preferences once you have set them. This ensures that safety tools remain active even as you continue to use neospin casino australia services across multiple sessions.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will update this page and, where appropriate, notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact our support team at support@neospin.com or through our 24/7 live chat. Our customer support team is available around the clock to help you with any concerns regarding your privacy, your account, or your experience using NeoSpin Casino.

By continuing to browse and use our website, including features like neospin login australia, neospin withdrawal time tracking, and our loyalty program, you consent to our use of cookies as described in this policy. We are committed to being transparent about the technologies we use and to giving you meaningful control over your data whenever possible.